Delivery Information

Final delivery cost of our products is calculated based on the weight of all the items in your shopping cart plus packaging. This will be shown clearly at checkout before you buy.

A guide to costs (when shipping within the UK) based on weight is shown below with an example of items that fit into each weight category.


                up to 0.5kg                 £2.99    examples: doggy wash mitt, acrylic wash pad


                0.51kg to 1.99kg        £3.99    examples: pet tonic, libby chan & spray


                2kg to 4.49kg             £4.99    examples: twin libby chan, 2kg bokashi top-up


                4.5kg to 4.99kg          £5.99    examples: 3kg bokashi top-up


                5.0kg to 28kg             £7.99    examples: libby's ultra combo


These prices are for UK mainland only. Shipping is also available to Isle of Man, Channel Islands, Ireland, France, Germany, The Netherlands, Spain, Finland & Denmark. For full delivery terms please read our terms & conditions before you buy.

Delivery Services:

Within the UK, Isle of Man, & Channel Islands parcels will be sent by dedicated courier or Royal Mail. Depending on weight this can be a next day service or an economy service which can take up to 5 working days to arrive though delays outside this time can occur.

All parcels up to 2kg for Ireland, France, Germany, Netherlands, Spain, Finland & Denmark will be sent by Royal Mail International Standard which aims to deliver within 5working days though this is not guaranteed. Any parcels above 2kg will usually be sent by UPS courier (though we reserve the right to use any other courier company) and will require a signature on delivery.

Full delivery costs for these destinations will be displayed at checkout before you buy.